This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This Privacy Policy applies to the information that we obtain through your use of Amazorize websites including its subdomains.

 

Who we are

Amazorize is a service provider of digital services and a trading name of Adam Greenough, a freelance web designer & developer from the United Kingdom.

 

What We Collect and Receive

In order for us to provide you the best possible experience on our website, we need to collect and process certain information. Depending on your usage, that may include:

 

Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.

Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in self-hosted Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.

Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

 

Opt-out of website tracking

You can opt-out of website tracking at this link.

 

Your Rights

You have the right to be informed of Personal Data processed by Amazorize, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact us at hello@amazorize.com.

 

Third party services we use

When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data:

Recipient
Purpose of processing
Lawful basis
Location
Personal data collected by the third party
Privacy policy
Krystal Hosting
Cloud hosting provider
Legitimate interest
United Kingdom
IP address, access logs
link
Krystal Hosting (Matomo Hosting)
To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse
Legitimate interest
United Kingdom
IP address, Pages visited, browser and device used, and more.
link
Freshdesk
To manage contact and support requests
Legitimate interest/Consent
USA
IP address, customer name, email address, contact request & replies, social media handles, cookies
link
Drift Live Chat
Live chat provider
Legitimate interest
USA
IP address, email address, pages visited, live chat communications, cookies
link
Microsoft Skype
VoIP Provider for telephone line
Legitimate interest
USA
Phone number, name, call history
link
MailJet
Outbound SMTP email provider, newsletter mailing list
Consent
France
Name, email address
link
Google G Suite
Cloud based documentation software, storage & email
Legitimate interest
USA
Occasional instances of customer name and email address on internal documents. Email data for processing of emails.
link
Google Captcha
To avoid receiving spam emails
Legitimate interest
USA
IP address, Cookie
link
Slack
Cloud based team chat
Legitimate interest
USA
Occasional instances of customer name and email address on internal chat.
link


Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights.

 

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our site, improve our services or comply with legal obligations.

 

Privacy Policy Changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.

 

Contact Us

Email: hello@amazorize.com

Contact form: amazorize.com/contact