This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.
This Privacy Policy applies to the information that we obtain through your use of Amazorize websites including its subdomains.
Who we are
Amazorize is a service provider of digital services and a trading name of Adam Greenough, a freelance web designer & developer from the United Kingdom.
What We Collect and Receive
In order for us to provide you the best possible experience on our website, we need to collect and process certain information. Depending on your usage, that may include:
Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in self-hosted Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.
Opt-out of website tracking
You can opt-out of website tracking at this link.
Your Rights
You have the right to be informed of Personal Data processed by Amazorize, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.
To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact us at hello@amazorize.com.
Third party services we use
When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data:
Recipient | Purpose of processing | Lawful basis | Location | Personal data collected by the third party | Privacy policy |
Krystal Hosting | Cloud hosting provider | Legitimate interest | United Kingdom | IP address, access logs | link |
Krystal Hosting (Matomo Hosting) | To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse | Legitimate interest | United Kingdom | IP address, Pages visited, browser and device used, and more. | link |
Freshdesk | To manage contact and support requests | Legitimate interest/Consent | USA | IP address, customer name, email address, contact request & replies, social media handles, cookies | link |
Drift Live Chat | Live chat provider | Legitimate interest | USA | IP address, email address, pages visited, live chat communications, cookies | link |
Microsoft Skype | VoIP Provider for telephone line | Legitimate interest | USA | Phone number, name, call history | link |
MailJet | Outbound SMTP email provider, newsletter mailing list | Consent | France | Name, email address | link |
Google G Suite | Cloud based documentation software, storage & email | Legitimate interest | USA | Occasional instances of customer name and email address on internal documents. Email data for processing of emails. | link |
Google Captcha | To avoid receiving spam emails | Legitimate interest | USA | IP address, Cookie | link |
Slack | Cloud based team chat | Legitimate interest | USA | Occasional instances of customer name and email address on internal chat. | link |
Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our site, improve our services or comply with legal obligations.
Privacy Policy Changes
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.
Contact Us
Email: hello@amazorize.com
Contact form: amazorize.com/contact